Customer Support
Phone Support
For assistance, please call us on 1300 95 35 75. When you call, you will have the following options:
Option 1 - Sales Enquiries.
Select this option for all new sales enquiries, including product information, pricing, and system quotes. Our sales team will be happy to assist you in finding the perfect security solution for your needs.
Option 2 - System Service and Maintenance.
Choose this option if you require assistance with your existing system, including scheduling maintenance, troubleshooting technical issues, or requesting service. Our dedicated service team is here to ensure your system operates smoothly.
Option 3 - 24-Hour Security Monitoring Centre.
Select this option for urgent security matters requiring immediate attention from our 24-hour monitoring centre. This line is available around the clock for alarm activations and emergency responses.
Remote Support App
For convenient remote technical assistance, you can download our support application. This allows our team to securely connect to your computer or mobile device (with your permission) to help diagnose and resolve technical issues quickly.
Email Support
For less urgent enquiries or if you prefer to contact us in writing, please email our support team at:
Email: support@selcorp.com.au
We aim to respond to all email enquiries within one business day. Please provide as much detail as possible in your email to help us assist you efficiently.
Live Chat Support
Our website features a built-in live chat service, which is the quickest and most efficient way to get support.
Connect directly with our support team in real-time to ask questions, troubleshoot issues, and receive immediate assistance. Look for the chat icon in the corner of your screen during business hours.